This is to confirm our recent telephone conversation regarding the past due balance of your account AC1234XX. As mentioned in our conversation, the current balance is $[XXX], of which $[XX] is now past due for payment.
We will look forward to receiving your check within the next week to clear the past due charges on this account. Once these charges have been cleared, we will be in a position to review your current credit arrangements if necessary.
Presently, however, all current orders have been put on hold until your check has been received and cleared. Your cooperation and prompt attention to this matter will be greatly appreciated.
If you have any questions regarding your account, please do not hesitate to contact me.